The terms and. The terms and conditions presented by Leovegas prioritize the protection of players' interests. Whether players have queries regarding ongoing promotions, account verification, or need assistance with responsible gambling, the knowledgeable team is readily. . Hi the complaint am making is to get a refund of money I deposited to LeoVegas which I believe shouldn't of been allowed I had opened a Leo. They outline important details regarding account. I opened an account with LeoVegas on 25th March mainly to play live blackjack. I had self excluded from Royal Panda just days before on 22nd March Responsible gaming is a key issue that all punters must consider; I mean, there's no fun when you're losing control of your gambling abilities.