Providing customer support agents on gaming, financial, technical and any applicable issues related to the customer support department. Issue summary: After winning € the player said they tried to withdraw and the casino closed their account accusing them of having multiple accounts. Interpreting and analysing data sets from customer accounts, following key patterns and trends that may indicate problem gambling. Working together with. Process and record outgoing customer complaints, in a timely and error-free manner according to set procedures. Read our review of LeoVegas Casino IT, its players complaints and other factors. The challenger mindset is our driving force. Good morning. After testing that, we did not locate any significant issues that. Monitoring player behaviour. Please send us all your comments or any complaints about LeoVegas from this contact type. But operators are unhappy with Vermont. On today's agenda: Maine's regulations have been finalized. New players will be greeted by a roarsome. At LeoVegas Group, success is all about taking responsibility, delivering results and winning through teamwork. As a responsible gaming company, we at LeoVegas offer you the right tools if you need help to control your gambling. Find out why we think it's very good and learn more about it. Follow up any previously escalated cases, issues. . Leading the complaint, Niklas Lindahl, Leo Vegas' Managing Director for Italy, remains “convinced” the Decree will be overturned, because. The player's received a bonus with unspecified bonus term conditions. The complaint was rejected as the player did not respond to us.