Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling. The player's withdrawal is delayed for unknown reason. Due to said measures being unconstitutional, Betsson filed a. . Betsson can also help the player to set such limits or opt for self-exclusion. In the case of self-exclusion, if casino failed in this, player may ask for a refund. If the match has been postponed or cancelled, all bets will be voided, if the match won't be played within 12 hours of original start time. , 22 april i could open the account without no question and start playing again. The complaint was closed as the player did not provide sufficient evidence to support her case and. Today I opened an account with Betsson and gambled £ which they say they cant refund because each site has it's own exclusion procedure and they are unable. In cases of self-excluded accounts, we will initiate a refund if the self-exclusion period is longer than 30 days. I personally have never got this self exclusion thing. Self. Since that Betsson allowed me to open and play at betsson. I believe I have a strong case against NordicBet under Betsson Group. They have allowed a player who was self excluded for problem gambling at. Player specials: Any. Yes they should refund deposits theres been so many threads about this lately. Please understand that we haven't received up to this day.